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There’s also an online community where Dropbox users interact and frequently exchange solutions to their problems.

This Help Center is the primary support option for free-tier users. Users in this category can contact the company’s support representatives if they encounter any challenges.īut, before opting for direct customer support, it’s advisable to check the official Help Center on the Dropbox website, which contains detailed articles, tips, and answers to frequently asked questions concerning Dropbox. Dropbox Paper: Supportĭropbox provides direct customer support for paying users through telephone, live chat, or email. There’s no native desktop app, which we consider a disadvantage. You can access Dropbox Paper through the web-based interface or mobile app. The average internet user should have no problems navigating it. It’s an app that feels frictionless as you use it. We couldn’t help but notice and point out that Dropbox Paper has a stellar user interface. (Image credit: Dropbox) Dropbox Paper: Interface and use